As a person who is exclusively an observer of social media and not actively participating in the buzz, it’s interesting to perceive the shift in the B2B sector and how clever brands utilize the voice of their audiences when working on this in the backend. Understanding the intricacies of linking, traffic and funnels is one thing, but grasping the emotional connotation of audience-generated content is a whole other. During WebSummit, I was monitoring the trending content on social media and jotted down some notes, that will definitely inspire some of the strategies we’re working on and also might be useful for startups that want to set a launchpad for success.